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Product description
Detailed information
Delivery details
We process orders as quickly as possible after they are received.
In-stock products and standard embroidery are shipped express, often the same or the next business day.
Custom caps are made according to current production capacity. In most cases, they are ready within a few days, sometimes as soon as the next day. In exceptional cases, production may take longer, but no more than 30 days.
If you need to know a specific delivery date, please contact us at info@capkov.com.
For orders over €50, we offer free shipping. After your order is shipped, you will always receive a tracking link.
Returns information
We want you to be completely satisfied with your purchase. If, for any reason, the ordered product does not meet your expectations, you may return it within 14 days of receipt, without providing a reason.
Returned items must be unused, undamaged, and in their original condition, ideally including the original packaging. Once we receive and inspect the return, we will refund your payment no later than 14 days, using the same payment method that was used for the order.
You can find a detailed step-by-step guide on how to return items in our Returns Policy section, where all necessary information is clearly explained.
Products customized at the customer’s request, such as changes to color or embroidery design, are considered made-to-order items.
Such products cannot be returned or exchanged, in accordance with applicable legislation.
We process orders as quickly as possible after they are received.
In-stock products and standard embroidery are shipped express, often the same or the next business day.
Custom caps are made according to current production capacity. In most cases, they are ready within a few days, sometimes as soon as the next day. In exceptional cases, production may take longer, but no more than 30 days.
If you need to know a specific delivery date, please contact us at info@capkov.com.
For orders over €50, we offer free shipping. After your order is shipped, you will always receive a tracking link.
We want you to be completely satisfied with your purchase. If, for any reason, the ordered product does not meet your expectations, you may return it within 14 days of receipt, without providing a reason.
Returned items must be unused, undamaged, and in their original condition, ideally including the original packaging. Once we receive and inspect the return, we will refund your payment no later than 14 days, using the same payment method that was used for the order.
You can find a detailed step-by-step guide on how to return items in our Returns Policy section, where all necessary information is clearly explained.
Products customized at the customer’s request, such as changes to color or embroidery design, are considered made-to-order items.
Such products cannot be returned or exchanged, in accordance with applicable legislation.